Frequently Asked Questions

Tendex is an instant cryptocurrency exchange that allows you to exchange crypto fast and buy it with a bank card. The service provides the best crypto-to-crypto rates and supports over 140 cryptocurrencies available for exchange

How does Tendex work?

Tendex’s trading algorithm is integrated into the largest cryptocurrency exchange platforms, including Binance, Poloniex, Bittrex, etc. In the span of milliseconds, Tendex makes bids and asks on the platforms, then selects and suggests the best available rate and displays the estimated rate on our site. The rates remain approximate until the transaction is actually made on the blockchain, which is why the exchange rate at the time of a transaction may differ slightly from the estimated rate that you see when you begin a transaction. To learn more about the process, see thisarticle

Why should I trust you?

Tendex is one of the most prominent instant cryptocurrency exchanges that has gained the trust of more than 2M users from all over the world. The service provides safe and fast transactions without revealing users identities. We provide the best possible rates by comparing a wide range of reliable trading platforms and work with a list of 140+ cryptocurrencies that is constantly increasing.

• No deposit storage.

• Instant exchange.

• Each account is protected with 2-factor authentication and an HTTPS protocol.

• More than 2 million satisfied users.

Does Tendex fix rates?

Tendex mobile app does! Mobile app users will no longer be affected by the risks associated with crypto market fluctuations. Soon, the fixed-rate exchanges will also be implemented on the web version. To lock the current exchange rate, the user needs to click on the lock icon, which will result in them getting the exact same amount of crypto as is displayed on the screen. The rate is fixed for 15 minutes, which should be more than enough to carry out the exchange.

Alternatively, Tendex offers our lowest fee of 0.25% for all crypto-to-crypto exchanges made at a floating rate.

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